free delivery

Privacy Policy

Dallas Carpets Limited take privacy very seriously. This notice explains how we us the personal information you provide to us.

How we use your personal information

We will only use your personal information for the following purposes:

  • To administer and manage our relationship with you.
  • To process orders from you for goods and services.
  • To deal with any enquiries we receive from you.
  • For the purposes of any corrective action which may be required in respect of any of the products we supply to you.
  • To comply with applicable laws, regulations and rules.

We may also disclose your personal information to third parties in other circumstances, in particular:

  • If we are under a duty to disclose or share your personal information to comply with any legal obligation.
  • To protect the rights, property, or safety of Dallas Carpets Limited, our staff, our customers.
  • In response to a request from a governmental authority (including a regulator).

Our legal basis for these uses of your personal information may be that it is necessary for our legitimate interests in operating our business and/or providing you with goods and services.

Your rights in relation to your personal information

You have various rights under data protection law regarding the processing of your personal information, including rights to;

  • Request access to personal information we hold about you and details of our processing of your personal information.
  • Request us to correct inaccurate personal information.
  • Request us to delete personal information in certain circumstances.
  • Receive your personal information in a format suitable for transmission to a third party.
  • Lodge a complaint with the UK information Commissioner’s office.

You can make a request to us in relation to these rights at donna@dallascarpets.co.uk. Any information to which you are entitled will be provided and subject to stipulated in applicable data protection laws.

How long do we retain your personal information?

We will not keep your personal information longer than is necessary, taking into account any applicable legal requirements and limitation period.

How to contact us

If you have any queries how we use your personal information, you can contact us at any time via email at donna@dallascarpets.co.uk or by post to Dallas Carpets Limited, Ouse Street, Newcastle Upon Tyne, NE1 2PF.